All our clients are very important to us, that’s why IIITprep, has created the following Refund Policy to let You know how we handle the refunds for the goods ordered and bought on our website https://iiitprep.com
The terms “You,” “Your,” and “Yours” refer to the entity/ person/ organization using our Website. When this policy mentions “we”, “us,”, and “our” it refers to the Company and its subsidiaries or /and affiliates. The term “goods” refers to any product or item bought on our Website by You. Refunds for Orders made within Sale will not be entertained for refunds & cancellations.
This Refund Policy is governed by our Terms and Conditions.
For any questions regarding this Refund Policy or any requests regarding the refunds and returns, please contact us by email at email@example.com or other contacts provided below.
This Return Policy does not limit Your statutory rights to withdraw or rights You may have in relation to incorrect, damaged, or defective goods.
All orders which are not defective will not be allowed for any Return or Refund. After Placing Order, Customers cannot cancel the order on their choice because Our Shipping Systems are automated and we can’t stop them from delivering your products. Please contact our Support to begin the return and refund process, Support team will walk you through the process and help you.
Please fill in the Return form received with your order and send the goods back to the address provided herein.
In case of the return of the goods, you will be responsible for paying the return shipping costs.
You must exercise the return right responsibly and return the product in the original neat packaging, as well as return all complete parts of the product. You are responsible for the complete set of the returned goods. If the goods are not complete, we won’t be able to accept the returned goods and issue a refund.
Once the Goods and the Return form have been received and checked by our staff, a refund will be authorized by the same method that the payment was made. Depending on your financial institution, refunds can take up to 14 to be credited to your original payment method. In all cases, we have the right to suspend the refund until the goods are received back and inspected.
If You fail to meet the deadlines of our Return policy, we will be unable to offer a refund.
In certain cases, such as defective, damaged, or wrong goods, you may be required to provide evidence of the issue, such as a photo or video, or to return the item to receive a refund.
You must contact our company at firstname.lastname@example.org within 7 upon purchase and provide detailed information, such as:
- Product name
- Order number
When submitting a complaint, You must indicate how You wish the claim to be resolved:
- To replace the defective goods with quality items
- To supplement the incomplete goods with missing components
In case You are required to return the goods back to us, You will not be responsible for paying the return shipping costs.
The goods must be returned in the original packaging (with instructions and/or warranty card if they were delivered with the product).